Ordering & Payments

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

Q: Can I cancel or modify my order after placing it?
A: Orders are processed quickly, but if you need to make changes, contact us as soon as possible. We’ll do our best to accommodate your request before it ships.

——————————————————

Shipping & Delivery

Q: How fast do you ship orders?
A: We offer quick shipping and strive to process all orders within 1-2 business days. Pre-orders will ship as soon as they become available.

Q: What shipping carriers do you use?
A: We ship via USPS, UPS, and FedEx, depending on the size and destination of your order.

Q: What happens if my order includes pre-orders with different release dates?

A: If your order contains pre-orders with different release dates, we’ll automatically split the shipment once at no extra cost. The first batch will ship when the earliest items are available, and the remaining items will be sent together once the final release date arrives. We always do our best to accommodate customer preferences—just reach out if you have specific shipping requests!

Q: Do you offer international shipping?
A: Currently, we ship within the U.S., but we’re working on expanding our international shipping options.

————————————

Packaging & Quality Control

Q: How do you protect my comics during shipping?
A: At The Comic Engineer, we take packaging seriously! Every comic is bagged and boarded before shipping and placed in crush-resistant mailers or protective boxes to ensure it arrives in perfect condition.

Q: Do you inspect comics before shipping?
A: Yes! Our founder, a dedicated collector, personally inspects every comic to ensure quality, making them ideal for collectors who plan to get their comics graded professionally.

————————————

Return Policy & Customer Support


Q: How do I contact customer service?
A: You can reach us via our Contact page or email us directly. We’re happy to assist with any questions or concerns!

⠀

Return Policy

At The Comic Engineer, we take pride in our expert packaging and meticulous quality control. However, if your comic arrives damaged during shipping, we’ve got you covered.

We offer full refunds for damaged comics with image proof submitted within 14 days of delivery.

⠀

Please note:

• We do not accept returns for reasons other than shipping-related damage.
• All comics are carefully inspected, bagged, and boarded before shipping to ensure quality.

If you have any questions, feel free to Contact Us — we’re here to help!